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arifa arifa
Apr 18, 2022
In Business Forum
Customer communication is an important part of the digital marketing world. Many tasks that managers assign to direct reports need to be Australia Mobile Number Database communicated to clients. Creating a campaign is necessary, but you have to explain to the client what you did and why. I would ask my direct reports to respond to the client, keeping Australia Mobile Number Database me out of the middle. As the tactics work, I want to see clear explanations that clients can understand. Sometimes challenging your direct reports just doesn't work. I had to reset my expectations because Australia Mobile Number Database that person wasn't ready for the extra responsibilities. That's okay, because it's part of the process of Australia Mobile Number Database putting your employees in the best position to succeed. However, it does require some trial and error. Remove emotions from management Whether his team wins or loses, Bill Belichick's Australia Mobile Number Database has the same look. Of course, when he loses, he gets upset, but he controls his emotions. He is the perfect example of maintaining balance. He's never too high or too low and passes that stance on to his team. If the team wins five Australia Mobile Number Database games in a row, he and his players both admit they are playing well, but still need improvement. It's not the end of the world when teams are on a losing streak. Changes need to be made, but the team believes they will improve. As a manager, I try to play down my emotions and look Australia Mobile Number Database at the situation objectively. Often, my direct reports get frustrated when clients are underperforming or relationships are difficult. I'm glad they care enough, but let them know Australia Mobile Number Database they need to assess the situation objectively. I ask them to see things from the customer's point of view.
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