Or yes, since a virtual switchboard allows its users to be anywhere in the world. It is only necessary to have a computer or telephone with Internet access and we will be able to answer all incoming calls and, in addition, make outgoing ones with the country's identification number. Something that is another point in our favor to gain the trust of the customers who receive them, It is possible to go one step further and have complete control and management of calls, switchboard through an API with any CRM system or, as in the case of Zadarma, use its zCRM, a manager of the relationship with free customers with which we can organize the work of one or more teams to serve customers around the world. And how much does all this cost? In the end it is the question that we all ask ourselves.
VoIP and virtual switchboard is synonymous with reducing equipment In the first place, the new law will require the contribution by the company of means, equipment and mobile number list tools. And certain businesses that base their operations on calls make it impossible to place a company extension at every employee address. In addition, it is likely that the company already provides equipment and material, such as laptops and smartphones, to its workers, the only elements necessary to be able to access the services of a virtual switchboard that could solve all these problems.
In fact, proposals such as Zadarma's Virtual Switchboard in the cloud go a step further since it is not necessary to install applications on the devices. The entire system is hosted on the Internet and you only have to use a browser like Chrome or Firefox to access it, which also reduces the costs of licenses, maintenance and support of the equipment. This can be extended if services such as ZCRM are also used , the free customer and lead management platform that, like the switchboard, does not require additional software and can be consulted and used at any time by any employee, inside and outside the company. office without additional developments or facilities.